THIS IS PERSONALIZED FAVORS
We are a leading personalized gift giving business, designing and creating unique gifts for every special occasion and milestone moment for more than a decade.
Since 2009, we’ve been personalizing gifts in our purpose-built warehouse facility for Weddings, Birthdays, Christenings, Father's Day, Mother’s Day, Christmas and much more.
Our online customer experience is second to none, with a range of more than 2,000 products, free artwork, fully custom design options, fast delivery and 7-day customer service.
A Family Business at Heart
In 2013, Founder Melissa joined forces with her brother-in-law, Matthew, and together, they transformed their backyard operation into a leading gift giving business.
Their mission is to remove the stress of gift giving and help strengthen connections with the people you care about, by helping every customer to create a gift worth giving – no matter what their occasion, preference, or budget.
Made Locally in Australia
One of the things we’re most proud of is being a homegrown Australian business.
Personalised Favours operates from our 1,800m² production facility on the NSW Central Coast, where our team creates and dispatches thousands of personalised gifts every week.
We specialise in laser engraving, UV printing and embroidery. When you order from us, your gift doesn’t disappear into an unknown production facility overseas. Our team is right here creating it.
🚚 From preparing your artwork and personalising your gift to quality checking, gift wrapping, packing and dispatch, everything happens under one roof.
It means we have greater control over quality, personalisation and turnaround times... and there are real people behind every order.
PERSONALIZED FAVORS TODAY
We sell to more than 100,000 customers annually around the world and operate out of an 1800 square metre purpose-built production facility in Australia.
We source only WOW-products unique to the market and specialize in laser engraving, UV printing and embroidery to create one-of-a-kind gifts for life’s most memorable moments.
What Our Customers Say
With more than 36,000 five-star reviews, we’re incredibly proud of the trust our customers place in us. Their feedback continues to shape the products we create and the experience we deliver, from personalisation and packaging to customer service and delivery.
⭐⭐⭐⭐⭐ “The quality is always better than I expect, and the personalisation makes the gift feel so much more special.”
⭐⭐⭐⭐⭐ “I couldn’t believe how quickly my order arrived, especially for something that had been personalised.”
⭐⭐⭐⭐⭐ “I’ve ordered several times now and have always had a great experience. It’s become one of the first places I look when I need a special gift.”
For us, it’s about more than a great looking product. It’s hearing that someone cried when they opened their gift, that it became a treasured keepsake, or that a customer came back to us for their next special occasion.
👉 Those are the moments we do this for.
Recognised Along The Way
We never started Personalised Favours to win awards, but we're incredibly proud of the recognition our team has received along the way.
Our achievements include:
🏆 ABIA Hall of Fame
🏆 Australian Financial Review Fast 100
🏆 Medium Retailer of the Year 2022
🏆 National Retail Awards finalist 2024
🏆 Crowned Australia’s Favourite Family Business
🏆 Power Retail All Star Bash finalist 2025
🏆 Inside Retail Top 50 People in eCommerce
Behind every award is our team… and thousands of customers who trusted a family business on the Central Coast to create something important for them.
👉 That's the part that means the most.
Where We Are Today
From a small wedding favour business started in 2009 to an 1,800m² production facility and a team of more than 50 people, a lot has changed.
🤯 We now create personalised gifts for more than 100,000 customers each year and send orders across Australia and around the world.
✔ But we're still here on the NSW Central Coast.
✔ We're still family owned.
✔ We're still creating and personalising your gifts in-house.
✔ And we're still obsessed with finding ways to make gift giving more personal, more meaningful and a whole lot easier.
Because after all these years, the reason we come to work hasn't really changed.
👉 We want to help you create gifts worth giving.
Come Behind the Scenes
Want to see what really happens behind the scenes? 👀
Follow us on TikTok, Instagram and Facebook for factory tours, new products, engraving and packing videos, customer orders and plenty of funny moments from our team.