MEET OUR TEAM LEADERS

MELISSA
Boss Lady / Champagne Enthusiast
Melissa always knew she had to be successful because she likes expensive stuff.
Her own engagement caused Melissa to observe a gap in the wedding market for original, personalised, reasonably-priced wedding products, so she set out to rectify the situation by establishing an online store to fill this void...and the rest is history.
She founded Personalised Favours ten years ago and is passionate about designing and creating beautiful, innovative products with a sentimental edge.

MATTHEW
Boss Man / Go-Karting Champion
Matthew is a Formula One fan who jointly manages Personalised Favours, in that order. As a power player in the cutthroat world of corporate banking, Matthew knew he wanted more – more time with his family, a more purposeful career and the ability to be his own boss.
Joining forces in 2013, brother and sister-in-law team Matthew and Melissa have transformed the business from a backyard operation into a multimillion dollar international enterprise, managing six successful online enterprises under the umbrella of Foresight Online Group.

MARK
National Sales Manager / Business Whiz
Husband to PF Founder Melissa Wilkinson and all-round business expert, Mark is pretty much the reason Personalised Favours came to be. After he proposed to Mel, she couldn't find the customised products she was after to celebrate her own engagement and journey down the aisle, so she decided to create her own - and Personalised Favours was born!
With extensive sales experience for industry leaders and multi-national corporations, Mark now shares his skills and knowledge with the PF team…and still manages to cook Mel dinner!

KYLIE
Operations Manager | HR Queen
With a knack for uncovering issues and finding solutions, Kylie is the Nancy Drew of business problem solving. Her passionate and caring nature, and 20 plus years of progressive management and marketing expertise, make her a positive and powerful addition to the PF management team.

MICHAEL
Production Manager / Wannabe Golf Pro
Tasked with making sure PF orders are flowing and our entire Production Team is working at maximum capacity, Michael is the man who keeps things moving.
With over 20 years industry experience, he tackles every task like a pro and it’s no secret that he’s a big softie and will always have your back.
When not hustling in PF Production, Michael can be found teeing off on the green or cheering on his beloved Wests Tigers.

BREE
Customer Experience Manager / Voice Over Artist
Destined with making sure every member of our community enjoys the ultimate customer experience, Bree is the lynchpin for all the moving parts that make up PF.
Having worked across all facets of the organisation, Bree understands everything from production to customer service to social media – and importantly how all of these factors combine to create a unique experience for every PF customer.
With a knack for turning new ideas into reality and cutting through the BS, you may recognise Bree’s dulcet tones from many a PF social media channel.
Outside of PF, Bree can be found honing her impressive culinary skills, relaxing with the latest good read, or spending quality time with her fiancé and feline furbabies.

ERIN
Admin Assistant / Social Media Guru
Working on PF’s admin, and creating content for social media stories, Erin is a team player who writes funny sticky notes on top of invoices to cheer everyone up when it gets busy. Keeping PF on trend, Erin loves to get people involved in making fun and funny Tik Tok videos.
Outside of PF, Erin loves AFL footy, cocktails and dogs, and often organises events for her football club.